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Lock & Key Services

Lock & Key Services oversees the issuing of all keys and the maintenance of all campus locks.

Lock & Key Services is located in Greve Hall Room G15. Business hours of operation are 7:30 a.m. - 4:30 p.m. Monday through Friday.

Online Key Access Request Form

Keys:

Issuance of keys, rekeying of buildings, and general locksmith services are provided by the Facilities Services Lock & Key Services unit. Requests for Lock & Key Services and inquires about charges for services should be directed to the Facilities Services One Call Number 946-7777.

Financial Approver Changes - Key Access Request

Lock Policy:

All locks on doors of university buildings, both exterior and interior, must be furnished by Lock & Key Services and be on a master key available to Building Services and Safety personnel. Occupant installed locks or padlocks will be removed by the Facilities Services Department, with the cost for removal and instillation of university locks billed to the department or entity to which the space is assigned. Issues with this policy should be discussed with the Associate Vice Chancellor of Facilities Services (974-2178).

Lock Repair:

Malfunctions of building locks, door hardware, or panic bar hardware should be reported to Facilities Services by calling the One Call Number 946-7777. These repairs are building maintenance functions for which no charge is addressed. Changing of locks, issuance of keys and rekeying of rooms or buildings are matters under the administrative responsibility of the Associate Vice Chancellor of Facilities Services (974-2178).

Click here for key requests and click here for key returns. Click here to report a lost key. Please complete all requested information, then scan or email form(s) to: keyshop@utk.edu. Return paper forms to Greve Hall, Room G15.

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