The University of Tennessee, Knoxville

Office


Lock & Key Services

Lock & Key Services oversees the issuing of all keys and the maintenance of all campus locks. 

For key requests or to report a lost key, click the links below, complete all requested information, then scan or email the forms to:
keyshop@utk.edu


Request a Key
Report a Lost Key


Paper forms may be returned to:
Lock & Key Services
Greve Hall; Room G15
PH:(865) 974-4371
FAX: (865) 974-1933
Email: keyshop@utk.edu

Key Info
Lock Policy 
Lock Repair

 

 

 

Keys: Issuance of keys, rekeying of buildings, and general locksmith services are provided by Lock & Key Services of the Facilities Services Department (974-4371). Requests for such service and inquiries about charges for such services should be directed to the Work Order Office at 974-2347.


Lock Policy: All locks on all doors, both exterior and interior, of University buildings must be furnished by Lock & Key Services and be on master keys available to building service and safety personnel. Occupant-installed locks or padlocks will be removed by the Facilities Services Department, with the cost for removal and installation of University locks billed to the department or entity to which the space is assigned. Problems with this policy should be discussed with the Associate Vice Chancellor of Facilities Services (974-2178).


Lock Repair: Malfunctions of building locks, door hardware, or panic bar hardware should be reported to Facilities Services by calling in a work order (974-2347). These repairs are building maintenance functions for which no charge is assessed. Changing of locks, issuance of keys, and rekeying of rooms or buildings are matters under the administrative responsibility of the Associate Vice Chancellor of Facilities Services (974-2178). 




 

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Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System