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Zone Maintenance

Terry Ledford

Phone: (865) 974-5346 Fax: (865) 974-3535 Email:

Ann Free

Administrative Specialist III
Phone: (865) 974-5346 Fax: (865) 974-35356 Email:
The Zone Maintenance unit is responsible for maintenance of all systems related to the 250-plus buildings on the Main and Agricultural Campuses 24-hour-a-day, 365-days-a-year. This includes lighting and electrical systems, heating, ventilating and air conditioning systems, plumbing systems, laboratory systems, and structural and building envelope systems including roofing, walls and windows.

Campus is organized into nine zones by type of customer and building. For more information about Zone Maintenance see the Zones, Zone Map and Zone Chart below.

One Call

Customers can call the Facilities Services One Call Line and be in touch with someone who will either be able to remedy or stabilize a problem. One Call personnel also have the authority to call in additional resources as necessary.


This unit also oversees STAR Team, a specialized team responsible for providing a more focused service function to the research community. More information about STAR Team can be found below.

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