The Facilities Services One Call program was created in 2011 in an effort to expand availability and increase the department’s level of customer service.
Since One Call was created, response time has improved dramatically for the UT campus community.
The Facilities “One Call” line is available 24/7 365 days of the year. Customers can call 865-946-7777, or 6-7777 from a campus phone, and speak live with a Facilities Services representative.
UTK staff and faculty can find out more about the One Call program in the Employee Hub.