Skip to content Skip to main navigation Report an accessibility issue

Utilities Services


Wes Willoughby

Interim Director

Contact Information:

Phone: (865) 974-7768


Fax: (865) 974-7786


– Previous position at Facilities Services, Assistant Director of Utilities

— General Superintendent of Plumbing Department at Facilities Services

The Utilities Services unit is made up of four major groups, Electrical Services, Heating Ventilation and Air Conditioning (HVAC), Plumbing & Heating, and Steam Plant. This unit is responsible for the day to day design, operation and maintenance of the Steam Plant and all other utility systems on the Knoxville campus. Included are several university owned, large distribution systems such as the 13.2 kilo-volt electrical distribution system, a large high pressure steam distribution system, chilled water distribution systems, domestic water distribution system, sanitary and storm systems and various building systems including fire alarm and building security systems.

Utilities Services maintains all large air conditioning and refrigeration equipment, high voltage electrical equipment, main switchboards, high pressure steam regulators and metering for water and electricity.The Utilities Services unit assists in the construction, design, and coordination, of utilities for major projects and the coordination of service outages for those projects as well as regular maintenance or system repairs.

We work closely with the Knoxville Utilities Board for the distribution and maintenance of public utilities on campus such as sanitary sewer, water and natural gas.

For further information on Utilities Services please see our Utilities Master Plan, and our design and operation standards on the Campus Master Plan page. For questions or comments please contact Wes Willoughby at 974-7768 or via email at