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Archibus Information
The implementation of Archibus at Facilities Services is to eliminate drawbacks of our previous legacy system.
Archibus is designed to give our customers easier access to general work order information, broader access to more detailed reports, and real-time updates on work orders in our system.
In addition to creating a more transparent, user-friendly experience, Archibus increases our service level to campus in many ways:
Improved responsiveness of Facilities Services through changes in procedures, quicker electronic approvals, and the availability of more information and services on the Web.
If you have any questions, please feel free to contact Kevin Garland at garlandk@utk.edu or Shawn Benson at sbenson7@utk.edu.
Archibus is a global provider of real estate, infrastructure, and facilities management software that will allow Facilities Services to better schedule, dispatch, manage, and report maintenance tasks efficiently using self-service capabilities to reduce operational costs and increase customer satisfaction.
Archibus Training
If you have any questions about Archibus training or the following guides, please contact Rebecca Alcorn at ralcorn@utk.edu.